LET'S TALK SQUISH

We’re all ears.

Questions about an order, a texture, or your next desk companion? Send us a note and our tiny studio team will be happy to help.

01Friendly replies 02Order support 03Texture guidance

HAPPY TO HELP ✦

TYPICAL REPLY TIMEWithin 24 hours

Monday–Friday. During launches and holidays, replies may take a little longer.

QUICK ANSWERS

Before you send

Where is my order?

Once your order ships, you’ll receive a tracking email. Tracking can take 2–3 business days to begin updating.

Can I change or cancel my order?

Please contact us as soon as possible. We’ll try our best to help before the order enters processing, but changes are not guaranteed.

Why does my handmade squishy look slightly different?

Small differences in color, pattern, bubbles, filling placement, or hand-painted details are normal characteristics of handmade pieces.

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